E-mail not a substitute for talk

Wednesday, August 17, 2011

We’re so dependent on technology that many of us don’t think about pre-technology days.

When I moved to northwest Arkansas in 1980, I was surprised to find manual typewriters on the editor’s desk. I’d been working for a larger paper in the south where we had computers.

Soon, a new computer was installed. It was huge and required its own room with a heating and cooling system. The reporters had monitors connected to that monster of a computer.

Although many things about technology havemade work easier, it can’t replace simple human touch and common sense.

E-mail has benefits. I like being able to communicate with friends and family around the globe.

There are times, that dependence on e-mail has been a hindrance. Once, a late Friday e-mail was not received and I missed a photograph opportunity.

I realize many of the“with-it” people today are far more technologically astute than I and they receive e-mails at home and on the go through their telephones. I don’t.

In fact, with two cell phones (one tied to the family and the other to work), I really don’t need any more forms of technology demanding my time and attention.

E-mail is useful. But it is not a substitute for the personal touch.

I once argued with a sales person that people prefer the personal touch... they want a handshake and a visit, even a phone call,instead of an e-mail trying to sell them something.

I do use e-mail. But, I try to use it as a back-up, a reminder, not the only means of communication.

People seem to be getting lost in the overabundance of technology.

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Editor’s note: Annette Beard is the managing editor of The Times of Northeast Benton County. A native of Louisiana, she moved to this area in 1980. She has nine children, three sonsin-law, two grandsons and another grandchild due in January. She can be reached at [email protected].

Opinion, Pages 4 on 08/17/2011